Privacy Policy

Last updated: October 14, 2026

TAQS.IM LLC (“TAQS.IM,” “we,” “us,” or “our”) provides World Piano, also known as World Piano & Drum Machine and World Piano by Taqsim – Synthesizer & Drum Pad Machine, and the website https://taqs.im (together, the “Service”). This policy explains how we collect, use, disclose, and retain personal information, and how you can exercise your privacy rights.

Personal information means information that identifies you or can reasonably be linked to you or your device. TAQS.IM LLC is responsible for the personal information it processes as described in this policy.

Privacy questions and data-deletion requests: contact@taqs.im.

1. How to request deletion of your data

You can request deletion of your personal information at any time by emailing contact@taqs.im with the subject “Data Deletion Request.” You do not need an active account, a Facebook login, or an installed copy of the app to submit a request. A particular subject line is helpful but is not required.

In your message:

1. Identify the app or website you used, such as World Piano or taqs.im.
2. Provide the email address or user ID associated with your use of the Service, if you have one. If possible, send the request from that email address.
3. Tell us whether you want all personal information we hold about you deleted or only specific information. If you do not specify, we will treat your request as covering all personal information we can reasonably associate with you, subject to the exceptions below.
4. If you used Facebook Login or another connected service, mention that connection and provide an associated account identifier if available. If you do not know your identifier, contact us anyway; we will help determine what information is needed to locate your records.

Do not send passwords, payment-card numbers, or copies of identity documents with your initial request. We may ask for limited additional information reasonably necessary to locate your records and verify that you are entitled to request their deletion. We use verification information only to handle the request, prevent unauthorized deletion, and meet legal requirements.

What we delete and what happens next

Your request covers personal information under our control, including account and contact information, support communications, identifiable usage information, and personal information received from Facebook/Meta or another connected platform, to the extent we hold and can associate that information with you. It is not limited to information you entered yourself.

After appropriate verification, we will delete the covered information from our active systems and direct service providers processing it on our behalf to delete it as applicable. We will send a response explaining the outcome, including if we cannot locate information associated with you. You can request a status update by replying to our correspondence or emailing contact@taqs.im.

We aim to complete deletion requests within 30 days of receipt and will respond within the time required by applicable law. If a legally permitted extension is necessary, we will explain the reason and expected response date within the initial response period. We do not require payment for an ordinary deletion request.

We may retain limited information where required or permitted by applicable law, such as transaction records needed for tax and accounting obligations, records necessary to address fraud or legal claims, and a minimal record of your request or marketing opt-out. If an exception applies, we will explain what categories are retained and why, unless the law prohibits us from doing so. Retained information will be restricted to the purpose that justifies retention and deleted when no longer needed. Any retained Meta Platform Data remains subject to Meta’s applicable deletion requirements.

Copies in backups may remain until overwritten or deleted under the applicable backup retention cycle. Pending deletion, those copies will remain protected and will not be used for ordinary business purposes. If a backup is restored, applicable deletion requests will be reapplied. Information that has been irreversibly anonymized so that it can no longer be linked to you is not personal information covered by a deletion request.

Facebook/Meta data and disconnecting an app

The email procedure above specifically applies to personal information we receive from Facebook/Meta. You may request deletion of that information even if you no longer use Facebook or have already removed the app connection.

If you connected the Service to Facebook, you can also manage or remove that connection in Facebook’s Apps and Websites settings. Removing a connection limits future access through that connection; it does not necessarily delete information already held by us. Email us using the instructions above to request deletion of that information.

Uninstalling World Piano does not by itself delete information already stored on our servers or with our service providers. Deleting data or an account also does not automatically cancel an app-store subscription. Manage subscriptions separately through the store or provider where you purchased them.

This process concerns information under TAQS.IM’s control. Apple, Google, Meta, and other companies may separately retain information as independent controllers under their own policies; requests concerning their independent records should be directed to them.

2. Information we collect

The information collected depends on the features you use, your device, and your privacy choices.

• Information you provide: Your name, email address, user or account ID, support messages, privacy requests, and other information you choose to send us or provide when registering or subscribing to communications.
• Device, usage, and diagnostic information: IP address, device and browser type, operating system, device or app identifiers, pages or screens viewed, interactions, session timing, and crash or diagnostic logs. Advertising identifiers may be processed where permitted by your settings and applicable law.
• Purchase information: Transaction identifiers, products purchased, purchase dates, and entitlement or subscription status needed to deliver paid features and provide support. Payment providers process payment-card information; we do not collect or store full payment-card details.
• Connected-account information: Where social sign-in is offered and you choose to use it, we receive information allowed by the permissions you approve, such as a provider-specific user ID, name, email address, and profile image. Access depends on the provider, enabled feature, and permissions granted. We use this information to support sign-in, account management, and the connected functionality you request.
• Cookies and similar technologies: Our website and integrated services may collect identifiers and browsing or interaction information through cookies, tags, and similar technologies for functionality, analytics, and advertising.

The Application does not collect precise device location. An IP address may indicate an approximate geographic area.

3. How we use information

We use personal information to:

• Operate the Service, authenticate users where accounts are supported, and deliver purchases and requested features.
• Respond to support inquiries and privacy requests.
• Diagnose crashes, understand usage, and improve performance and functionality.
• Protect the Service, prevent fraud, and enforce our agreements.
• Send necessary service, security, and transaction communications.
• Send marketing communications in accordance with your choices and applicable law.
• Measure advertising and show relevant advertising, subject to applicable consent and opt-out requirements.
• Meet legal, accounting, and regulatory obligations.

We use information received through Meta’s platform only for disclosed, permitted purposes consistent with applicable Meta terms and the permissions granted. This policy does not authorize additional platform permissions.

4. When we disclose information

We disclose personal information to service providers that support hosting, analytics, crash reporting, customer support, email delivery, and payment processing. Providers acting on our behalf are authorized to process information for their contracted services and applicable legal obligations.

Analytics and advertising partners may receive identifiers, IP addresses, and usage or event information. These disclosures are not necessarily limited to anonymous or aggregated data. Some partners process information for their own purposes under their privacy policies and applicable agreements, subject to relevant privacy choices and law.

We may also disclose information to comply with legal obligations, respond to valid legal requests, protect rights and safety, investigate fraud, or facilitate a merger, acquisition, financing, or asset transfer with appropriate protections. We may disclose information at your direction or with your consent.

Services identified in our integrations include the following, depending on the product and feature used:

5. Cookies, advertising, and your choices

You can manage cookies through your browser and any privacy controls provided on the Service. Blocking essential cookies may affect functionality. Where consent is required, optional analytics or advertising technologies are used only with that consent.

You can manage app permissions and available tracking or advertising controls through your device settings. These controls may limit certain advertising uses; they do not necessarily stop all analytics, essential processing, or collection of information already provided. You can also manage ad personalization through your Google or Meta account settings.

You can unsubscribe from marketing emails using the unsubscribe link or by emailing contact@taqs.im. Necessary service and transaction messages may still be sent.

We do not sell personal information for money. However, disclosures to advertising partners for cross-context behavioral advertising may constitute “sharing,” “sale,” or targeted advertising under applicable privacy laws. You can request an opt-out by emailing contact@taqs.im with the subject “Privacy Opt-Out.” Include enough information to identify the relevant account or Service; we will help identify any additional browser or device controls needed. Where legally required, we honor recognized opt-out preference signals, including Global Privacy Control, for the browser or device sending the signal and associated profiles as required by law.

The Service does not respond to legacy browser “Do Not Track” signals. This is distinct from legally recognized opt-out preference signals described above.

6. Retention and security

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the Service, maintaining purchase entitlements, addressing support requests, complying with legal obligations, and resolving disputes. Retention depends on the category of information, the purpose of processing, account activity, legal requirements, and applicable deletion requests. We delete or irreversibly anonymize information when it is no longer needed.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process. No internet transmission or storage system can be guaranteed completely secure.

7. International processing and European privacy rights

Information may be processed in the United States and other countries where we or our providers operate. These countries may have different privacy laws. Where required, we use legally recognized safeguards for international transfers, such as applicable standard contractual clauses. Contact us for information about safeguards relevant to your data.

Where the GDPR or UK GDPR applies, our legal bases include performing a contract to deliver requested services; legitimate interests in securing, maintaining, and improving the Service, balanced against your rights; compliance with legal obligations; and consent where required, including for certain marketing and tracking activities.

Subject to applicable law, you may request access, correction, deletion, restriction of processing, and portability of your personal information. You may object to processing based on legitimate interests and to direct marketing, and withdraw consent without affecting prior lawful processing. You may complain to your local data protection authority.

Contact contact@taqs.im to exercise these rights. We respond within applicable legal deadlines, generally one month for requests under the GDPR or UK GDPR, with legally permitted extensions and notice where applicable.

8. United States privacy rights

Depending on your residence and whether the relevant law applies to our processing, you may have rights to know about, access, obtain a copy of, correct, or delete personal information; opt out of sale, sharing, or targeted advertising; and limit certain uses of sensitive personal information where applicable. We will not unlawfully discriminate against you for exercising your rights.

Send requests to contact@taqs.im. We may verify identity for requests involving access, correction, or deletion using information reasonably necessary for that purpose. Authorized agents may submit requests, subject to appropriate proof of authority and any verification allowed by law. Opt-out requests do not require the same identity verification as access or deletion requests.

We respond within applicable legal deadlines. For covered California access, correction, and deletion requests, this is generally 45 days, with a legally permitted extension and notice when necessary. Opt-out requests are processed within the applicable shorter deadline. If we decline a request, we explain the reason and any available appeal rights. Where an appeal right applies, you can appeal by emailing contact@taqs.im with the subject “Privacy Request Appeal.”

California residents may also contact us to request information about applicable disclosures for third parties’ direct marketing under California’s Shine the Light law. Where California law provides registered users under 18 a right to request removal of publicly posted content, requests can be sent to the same address; applicable statutory exceptions may limit removal.

9. Children’s privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Where applicable law requires a higher age for valid consent, we comply with that requirement. If you believe a child has provided us with personal information in violation of applicable law, contact contact@taqs.im so we can investigate and delete it as required.

10. Facebook Page and external services

We operate the TAQS.IM Facebook Page at https://www.facebook.com/taqsimmusic/. When you interact with the Page, Meta processes information under its own policy, and we may receive your messages, public interactions, and Page performance statistics. Where applicable, we and Meta have joint responsibilities for processing associated with Page Insights under Meta’s applicable Page Insights terms.

Links or integrations may take you to services operated by other companies. Their independent processing is governed by their privacy policies. Contact those companies directly to exercise rights concerning information they control independently.

11. Changes to this policy

We may update this policy as our practices, services, or legal obligations change. We will post the revised policy and update the date above. We will provide additional notice of material changes and obtain consent where required by law. Publishing an update does not override your existing privacy choices or replace consent where consent is required.

12. Contact us

TAQS.IM LLC
Email: contact@taqs.im
Mail: 7611 Alpine Way, Tujunga, CA 91042, United States
Website: https://taqs.im
Privacy policy: https://taqs.im/privacy/

To request deletion of your information, follow Section 1 or simply email contact@taqs.im and ask us to delete your personal information.